​PRIVACY POLICY

Effective Date: June 20, 2026

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Jack Anderson & Associates, LLC dba Jack Anderson Hearing Care

Jack Anderson & Associates, LLC Hearing Care ("we," "our," or "us") is committed to protecting the privacy and security of our patients, website visitors, and all individuals who interact with our practice. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

By using our website, scheduling services, or communicating with our office, you agree to the terms of this Privacy Policy.

 

Information We Collect

We may collect the following types of information:

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Personal Information

• Name

• Address

• Telephone number

• Email address

• Date of birth

• Emergency contact information

• Insurance information

• Payment and billing information

 

Health Information

As a healthcare provider, we may collect protected health information ("PHI"), including:

• Hearing health history

• Audiological evaluations and test results

• Hearing aid information and treatment records

• Medical history relevant to hearing care

• Physician referrals and related records

 

Website Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Website usage statistics

• Cookies and similar technologies

 

How We Use Your Information

We use your information to:

• Provide hearing healthcare services.

• Schedule and confirm appointments.

• Process payments and insurance claims.

• Communicate regarding treatment, products, and services.

• Respond to inquiries and customer service requests.

• Improve our website and patient experience.

• Comply with legal and regulatory obligations.

• Conduct internal quality assurance and business operations.

 

HIPAA Compliance

Jack Anderson & Associates, LLC Hearing Care complies with the requirements of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and applicable federal privacy and security regulations.

Protected Health Information (PHI) is used and disclosed only as permitted or required by HIPAA, including for:

• Treatment

• Payment

• Healthcare operations

• Public health activities as required by law

 

Patients have rights under HIPAA, including the right to:

• Access and obtain copies of their medical records.

• Request corrections to medical records.

• Request restrictions on certain uses and disclosures.

• Receive an accounting of disclosures.

• Request confidential communications.

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Text Messaging and Mobile Communications

By providing your mobile phone number, you consent to receive text messages related to:

• Appointment reminders

• Appointment confirmations

• Scheduling changes

• Patient care communications

• Practice-related notifications

 

No Mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. You can opt out at any time by replying STOP. Message and data rates may apply.

Patients may also reply HELP for assistance or contact our office directly.

 

Information Sharing and Disclosure

We do not sell, rent, or trade personal information.

We may share information only as permitted by law, including with:

• Healthcare providers involved in your treatment.

• Insurance companies and third-party payers.

• Service providers assisting with business operations.

• Government agencies or law enforcement when required by law.

• Business associates who are contractually obligated to protect your information.

All business associates handling Protected Health Information are required to comply with HIPAA standards.

 

Wisconsin State Law Compliance

Jack Anderson & Associates, LLC Hearing Care complies with all applicable federal and State of Wisconsin healthcare privacy laws and regulations, including but not limited to:

• Wisconsin patient health care records laws.

• Wisconsin regulations governing hearing instrument specialists and hearing healthcare providers.

• Wisconsin consumer protection and data privacy requirements.

• Record retention and confidentiality requirements established by Wisconsin law.

When Wisconsin law provides greater privacy protections than federal law, we will comply with the more stringent requirements.

 

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal and health information from unauthorized access, disclosure, alteration, or destruction.

Security measures may include:

• Secure electronic records systems

• Password-protected systems

• Encryption where appropriate

• HIPAA-compliant email and communication platforms

• Limited employee access to information

While we strive to protect your information, no electronic transmission or storage method can be guaranteed to be 100% secure.

 

Cookies and Website Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality.

• Analyze website traffic.

• Enhance user experience.

Users may adjust browser settings to refuse cookies; however, some website features may not function properly.

 

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Users should review the privacy policies of any third-party sites they visit.

 

Children's Privacy

Our website and services are not intended for children under the age of 17 without parental or guardian involvement. We do not knowingly collect personal information from children without appropriate consent.

 

Your Privacy Rights

You may have the right to:

• Request access to your personal information.

• Request correction of inaccurate information.

• Request limitations on certain uses or disclosures.

• Withdraw consent for certain communications.

• File a complaint regarding privacy practices.

To exercise these rights, please contact our office.

 

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website with an updated effective date.

 

Contact Information

Jack Anderson & Associates, LLC
3170 State Road 60, Suite G
Jackson, WI 53037

Phone: 262-222-2811
Email: jack@jaahearingcare.com

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If you have questions regarding this Privacy Policy or our privacy practices, please contact our office.

 

Last Updated: June 20, 2026